Returns & Exchanges
At TIKI Brand, we want you to love your fashion finds, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Our goal is to ensure your shopping experience is as seamless as your style.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original packaging and include the packing slip inside the box to ensure faster processing.
Attach the Label
Print the prepaid shipping label provided via email and affix it to the outside of your package, covering any previous shipping marks.
Drop Off and Track
Drop off your package at any authorized carrier location and keep your tracking number handy until your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing